If you contact a tour operator on safarigo and end up with a deal with a tour operator with the certified logo, we will reimburse you for your losses if the tour operator does not show up. The amount of compensation is equal to the amount of advance payment you actually paid but not more than 30% of the contract amount between you and the ground operator.Your advance payment account must be the company account of the local agency. Do not make payment to the private account at any time.